Support for Proxximos Safer Care

Last updated: 12th August 2025

You have come through to our support page. How can we help you?

For help in how to access and use the application, follow this link to online help material available here …

For information on the wearable tags, the data being gathered and the permitted purposes for its use, follow this link to find out more here …

For a copy of the Charter of Use entered into by your Trust, please contact your manager.

To request a user account to access Safer Care, please contact your senior IPC Leader.

If you are having problems using Safer Care from a PC or laptop you know should work please email us from your work email at support@proxximos.com outlining your problem and we’ll get back to you in business hours as soon as we can.